Routine inspections
Keep your drone reliable and compliant with regular maintenance checks that catch potential issues early.
Thorough checklists
We follow detailed checklists to keep your drone ready to fly, covering everything from inspections to updates.
Certified parts
Worn or damaged components? We’ll replace them with certified parts to ensure top-notch safety and performance.
CASA compliance
Our maintenance meets all CASA regulations, keeping your equipment legal and operational.
Convenient Australia-wide service
Wherever you are in Australia, we’ve got you covered with fast, reliable maintenance support.
We handle maintenance for a variety of DJI Enterprise drones, including the Mavic and Matrice Series:
Don’t see your drone on the list? Reach out below, we’d love to chat about how we can help.
We’ll work with your team to make sure everything runs smoothly, so you can stay focused on what matters.
1
Maintenance request
Fill out a maintenance enquiry form.
2
Plan creation
Our team will recommend the best option for your needs
3
Send / drop off your drone
Drop off your assets at our Sydney or Perth office, or send via courier (costs covered by Sphere).
4
Assessment & quote
An authorised technician will review your drone and provide a quote.
5
Maintenance
Upon approval, maintenance is completed within 3-5 business days.
6
Return
We'll post your drone back to you, free of shipping charge.
From major cities to the rugged outback, we’re your go-to partner for all things data and drones. Our team works where you work, combining national reach with local knowledge to deliver seamless support, no matter how remote your operation. Wherever you are in Australia, we’re already there.
Nope, it’s all included in your maintenance fee, which covers:
- Label creation
- Overnight shipping
- Asset assessment
- Maintenance
Please note: If any parts need replacing, there may be extra costs depending on what’s required.
- Drone
- Controller
- Any damaged parts (if they need repair or if our team asks for them)
Make sure everything’s packed securely to avoid damage during transport.
Our in-house experts at our Sydney office take care of everything.
Ship it to: 21/110 Bourke Road, Alexandria, NSW 2015
Usually, it takes about 5 business days. This includes a full maintenance check, flight testing, and a detailed report sent to you when it’s done.
High-risk environments expose your gear to things like dust, sand, dirt, or salt for long periods.
Keeping your firmware up-to-date helps prevent bugs, glitches, and performance issues, like limited range or altitude. It also keeps your drone running smoothly with the latest features.
Update it via the DJI GO/GO 4/DJI Fly app or DJI Assistant 2. Stuck? Reach out, and we’ll help you sort it out.
We need your address to organise shipping to and from our repair centre. Once you submit a repair request, we’ll send you a shipping label to send your gear in. When repairs are done, we’ll send everything back to the same address unless you tell us otherwise.
Get in touch with our team today.